Who we are
This website is operated by Acreo Partners Ltd (“Acreo Partners”, “we”, “us”), a company registered in England and Wales, company no. 14432135, with its registered office at Birchin Court, 20 Birchin Lane, London, EC3V 9DJ. We are the controller of the personal data described in this notice.
You can contact us about this notice or your personal data at contact@acreopartners.co.uk. [ICO registration number, if applicable: to be confirmed.]
What information we collect
When you send an enquiry through the contact form, we collect the information you provide:
- your name and email address;
- your organisation (optional);
- the type of enquiry you select;
- the content of your message.
If you email or telephone us, we also keep the details you share and our correspondence with you.
Our website and its hosting provider may automatically process technical data such as your IP address, browser type and the date and time of your visit, for security and to keep the site working. We do not use analytics or advertising tools on this website.
How and why we use your information
| Purpose | Lawful basis (UK GDPR) |
| To read, respond to and follow up your enquiry, and to consider whether and how we can assist you. | Our legitimate interests in responding to enquiries about our services; and, where you ask us to, steps taken before entering into an engagement. |
| To keep the website secure and prevent spam or abuse. | Our legitimate interests in protecting our website and business. |
| To keep records and comply with our legal and regulatory obligations. | Legal obligation; legitimate interests in maintaining business records. |
We do not use your information for automated decision-making or profiling, and we do not sell your personal data. We will not send you marketing communications unless you have asked us to or the law otherwise allows it.
Who we share it with
We share personal data only where necessary and with appropriate safeguards, with:
- service providers that host our website and provide our email and IT systems [names to be confirmed, e.g. website host, email provider];
- professional advisers such as lawyers and accountants, where needed;
- regulators, courts or law enforcement, where required by law.
Where we involve independent legal, tax or other specialists in a matter you have asked us about, we will tell you and share only what is needed.
International transfers
Some of our providers may process data outside the United Kingdom. Where this happens, we ensure the transfer is protected by an appropriate safeguard under UK data protection law, such as an adequacy regulation or the UK International Data Transfer Agreement or Addendum. [To be confirmed once providers are chosen.]
How long we keep it
We keep enquiry details for as long as needed to deal with your enquiry and any resulting engagement, and then for [24 months – period to be confirmed] unless we need to keep them longer for legal or regulatory reasons. Enquiries that do not lead to any relationship are deleted after that period.
Your rights
Under UK data protection law you have the right to:
- be informed about how we use your data;
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data erased, in certain circumstances;
- restrict or object to our processing, in certain circumstances;
- receive your data in a portable format, where applicable;
- withdraw consent at any time, where we rely on it.
To exercise any of these rights, email contact@acreopartners.co.uk. We will respond within one month.
Complaints
If you are unhappy with how we have handled your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Cookies
Information about the cookies and similar technologies on this website is in our Cookie Notice.
Changes to this notice
We may update this notice from time to time. The date at the top shows when it was last changed.